Welcome to the Pied Royal King INC Help Center! We are committed to providing excellent customer support and ensuring that your experience with us is smooth and enjoyable. Whether you need assistance with placing an order, managing your account, or have questions about our products or services, you’ve come to the right place. Our team is here to help you every step of the way. If you can’t find the answer to your question, feel free to contact us directly, and we’ll be happy to assist you.
Order Tracking
How can I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can also track your order by logging into your account and visiting the ‘My Orders’ section.
What if I haven’t received my order?
If your order is delayed, please contact our support team with your order number, and we will assist you.
Returns & Refunds
What is pied royal return policy?
You can return items within 30 days of receiving your order. Products must be unused and in original packaging.
How do I start a return?
Visit our Returns Page to initiate a return or contact our customer service team.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive the returned item.
Payment Methods
What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure payment options. Full details are available at checkout.
Is my payment information secure?
Yes, we use advanced encryption to protect your information.
Account Assistance
How do I reset my password?
Click on ‘Forgot Password’ at the login page and follow the instructions to reset your password.
How can I update my account details?
Log into your account and visit the ‘Profile’ section to update your information.
Need More Help?
If you need further assistance, feel free to contact us at:
Email: info@piedroyal.com
Live Chat: Available from 9 AM to 6 PM (Mon-Fri)